PRIVACY POLICY
1. Data Controller
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), users are informed that:
Owner: DM Consulting & Training
Tax ID (CIF): B23894991
Registered Address: Pazos 11, 15160 Sada (A Coruña), Spain
Email: info@dmconsultingtraining.com
Website: dmconsultingtraining.com
2. Personal Data We Collect
DM Consulting & Training collects and processes personal data voluntarily provided by users through the website, such as:
a) Contact Form
We may process the following data:
Full name
Email address
Phone number (if provided)
Message content
Any additional information voluntarily provided
b) Registration and Online Store Purchases
For e-commerce management, we may process:
Full name
Postal address
Email address
Phone number
Billing information
Shipping details
Purchase history
Payment management information (full card details are never stored)
c) Website Browsing
We may collect:
IP address
Browsing data
Device information
Cookies (according to the Cookie Policy)
3. Purpose of Data Processing
Personal data will be processed for the following purposes:
Handling Inquiries
Managing requests submitted through contact forms or email.
Order and Service Management
Processing purchases
Managing payments
Delivering purchased products or services
Managing billing
Providing customer support
Handling incidents and returns
Commercial Communications
Sending information about products, services, training activities, or related content from DM Consulting & Training, provided that prior consent exists or there is a prior contractual relationship in accordance with applicable regulations.
Website Improvement
Analyzing user behavior to improve browsing experience.
4. Legal Basis for Processing
Personal data processing is based on:
User consent
Execution of a purchase or service contract
Compliance with legal obligations
Legitimate interest of the controller to improve services and security
5. Data Retention Period
Personal data will be stored:
While a contractual or commercial relationship exists
Until deletion is requested
During the periods required by tax, commercial, or administrative legislation
Contact data will be stored as long as necessary to respond to inquiries
6. Data Recipients
Data may be shared with third parties when necessary to provide contracted services, such as:
Payment platforms
Transportation and logistics companies
Technology and hosting providers
Marketing or web analytics services
Legal or tax advisors when required
All providers operate under data processing agreements and guarantee compliance with applicable regulations.
7. International Data Transfers
If technological services located outside the European Economic Area are used, DM Consulting & Training will ensure that appropriate safeguards are implemented in accordance with GDPR, such as Standard Contractual Clauses approved by the European Commission.
8. User Rights
Users may exercise the following rights:
Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability
Right to withdraw consent at any time
To exercise these rights, users may send a request to:
📧 info@dmconsultingtraining.com
The request must include full name, copy of identification document, and the right the user wishes to exercise.
9. Complaints to the Supervisory Authority
If users believe that the processing of their data does not comply with applicable regulations, they may file a complaint with:
Spanish Data Protection Agency
https://www.aepd.es
10. Data Security
DM Consulting & Training adopts the necessary technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing loss, alteration, or unauthorized access.
11. Data Provided by Third Parties
Users guarantee that the personal data provided is truthful, accurate, and up to date. If users provide third-party data, they declare that they have obtained the necessary consent.